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LIST OF SERVICES
General IT Services
• Scheduled Desktop Support
• Help desk services
• Server management/administration
• Remote and mobile worker support
• Network management
• Desktop and network technologies deployment and migration
• Remote monitoring of critical systems
• Month to month and annual Support Plans
Networking Support and Security
• Support of existing DNS, DHCP and web services
• Installation/Configuration/Support of Directory Services
• Installation of switches, hubs and routers
• Installation and configuration of messaging systems such as Microsoft Exchange
• Installation and support of IMAP, POP, and MAPI - based mail systems
• Corporate Routing Design & Administration
• Network Backup & Data Protection
• Network Relocation Services
• Print Server Setup/Printer Sharing
• Software Auditing & Licensing Compliance
• Network Monitoring
• Wireless Networking
• Audits: Perimeter analysis and penetration testing
• Design and Implementation of systems and network security policy
• Firewalls and Intrusion Detection Systems
• Remote and Office-to-Office VPNs
• Secure dial-in
• Corporate-wide Anti-Virus solutions
Business Solutions
• Equipment Procurement /Acquisition
• Microsoft Small Business Servers
• MS Exchange Email Servers
• Microsoft SQL Servers
• Microsoft Internet Security and Acceleration (ISA) Server
• Office Productivity software
Desktop Support
• Installation/Support of Windows Server based systems
• Installation/Support of Windows XP and Vista based systems
• Installation/Support of Microsoft Office Products
• New desktop setup and installation
• Desktop software troubleshooting
• PC Hardware upgrades, troubleshooting, RMA service
• General platform migration services
Data, Voice and Fiber Cabling
• Category 5e, 6, 7 Data Cable Installation
• Optical Fiber Cable Installation
• Add or relocate phone / DSL lines and / or LAN jacks
• Data and Voice Patch Panel Installation
• Computer Room & Data Center Design
• Server Racks (CPI & SMC)
• Video Applications (CCTV, Monitoring, Security cameras)
• Data, Video & Voice Converges
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